LEGAL NOTICE
Publication
This site is published and distributed by POLY EVENT SARL with a capital of 10 000 €
- Head office: 13 rue Condorcet, 94430 Chennevières sur Marne, France
- Registered with the RCS of Créteil under number 532 710 845
- Intra-Community VAT number: FR26 532 710 845
- Siret : 532 710 845 00027
- Director of Publication: M. Toufik IGUIGHIL
- The Website is hosted by PLANET HOSTER.
Intellectual Property
Without written consent from Poly Event, any use other than individual and private reproduction and consultation is prohibited, in accordance with articles L122-4 and L122-5 of the Intellectual Property Code. Under no circumstances may these reproductions be prejudicial to the rights of third parties. All the photographs presented on this site are protected by the Code of intellectual and artistic property. Some of them may be reproduced provided that written authorisation has been obtained from Poly Event and that the author and source are credited.
Data Protection
The information collected on the forms of this Website is computer processed to facilitate the relationship between the companyPoly Event and visitors to the Website. The information recorded is reserved for the customer service and sales departments of Poly Event. In accordance with the French law ""informatique et libertés"" of 6 January 1978, modified in 2004, you have the right to access and rectify any information concerning you, which you may exercise by contacting: Poly Event, 13 rue Condorcet, 94430 Chennevières sur Marne, France.
Legal Disclaimer
We do not warrant that this Website is free from defects, errors or omissions. We cannot be held responsible for any defects, errors or omissions. Poly Event and the webmaster remain open to any suggestion, reaction or correction concerning the content of this Website.
PRIVACY POLICY
Poly Event respects the trust you place in us by providing us with some of your personal data and therefore considers the protection and confidentiality of this data to be of the utmost importance. This Privacy Policy describes the principles that Poly Event adheres to when collecting, processing and storing your personal data and the guarantees of your rights on such data (confidentiality, access, security) :
- Who is responsible for processing your data ?
- What data do we collect?
- Why do we collect your data?
- Who your data is intended for?
- How long do we store your data?
- What are your rights?
- How do we protect your data?
- Our cookie policy
1. Who is responsible for processing your data?
Poly Event, whose head office is located at 13 rue Condorcet, 94430 Chennevières, registered in the CRETEIL Trade and Companies Register under number 532 710 845, is responsible for processing the personal data collected on the Website www.poly-event.com (the Website).
2. What data do we collect?
The term ""Data"" refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the Website to create an account, receive information, or place an online order. We only collect data that is necessary for the proper functioning of our e-commerce activity as offered on the www.poly-event.com Website.
The personal data we collect include:
- your contact details (title, surname, first name, email, telephone number, full address, etc.),
- your personal information (date of birth, gender),
- your delivery information (company, name, street, postcode, city, country, delivery comments, etc.)
- your personal preferences, including your marketing preferences (newsletter subscriptions, etc.) and cookie preferences (technical information: technical logs, IP address, etc.),
- information on the products you have viewed,
- your order history,
- the history of your emails with customer service.
The creation of an account on the Website requires the setting up of a password. This password is encrypted and is known only to you. It is not possible for us to access it. If you forget your password, a link allowing you to create a new password will be sent to your contact email.
3. Why do we collect your data?
The processing of your personal data allows us to deliver the services from our Website, to improve our services and to maintain a secure environment.
Your data is processed for the following main purpose:
- Carrying out all transactions relative to our commercial relationship (orders, payment, deliveries, invoices, accounting, satisfaction survey, customer service, loyalty programme, etc.);
- And more specifically for: the management of your Account, your registration and your connection to our Website, as well as the provision of the services to which they respectively give access (online ordering, private sales, sending newsletters, etc.);
- Managing your orders;
- Managing the delivery of your orders;
- Managing customer relations and your complaints;
- The creation of a customer database for the purposes of loyalty programmes, prospecting, promotion and marketing studies (to improve your user experience and our services), in accordance with the current regulations in force;
- Ensuring personalised navigation on the Website: making our Website easier to use and adapting our products and services to your business interests and needs (proposal of associated products according to gender, history of the last products viewed, personalised recommendations) ;
- For statistical purposes;
For Poly Event's compliance with its legal obligations as a publisher of electronic communication services to online users (prevention or detection of fraud, misuse, management of security incidents, use and breach of our general terms and conditions of use, improvement of browsing conditions, etc.).
4. Who your data is intended for?
The personal data collected is processed by Poly Event's internal staff in order to provide you with the services you request and in accordance with the defined purposes. Poly Event will not sell your personal data to third parties. Poly Event may transfer your personal data to certain service providers and partners to help it provide and improve its services, such as:
- Logistics and delivery service provider (carriers, couriers),
- Technical service providers (Internet service providers, companies specialising in IT and telematics services),
- Payment service provider (banking operators),
- Marketing providers (companies engaged in marketing activities [including social media organisations], companies specialising in market research and data processing, companies providing call centre services, companies providing publishing and distribution services).
In its capacity as data controller, Poly Event ensures that all its service providers and partners, subcontractors or co-contractors, comply with the General Data Protection Regulation (GDPR) and that they implement all technical and organisational safeguards to ensure the confidentiality and security of your data.
When these partners are located outside the European Union, Poly Event takes all appropriate measures to ensure the security of such transfers by one of the following safeguards:
- either by obtaining your express and unequivocal consent to share your personal data with these third parties,
- either by concluding data transfer contracts based on the European Commission's standard clauses or by imposing compliance with the provisions of Article 28 of the General Data Protection Regulation.
5. How long do we store your data?
In accordance with the laws and regulations in force, we do not keep your data beyond the period strictly necessary for the purposes set out above and this period varies according to the purpose of the processing. At the end of this retention period, your data will be permanently deleted or made irreversibly anonymous.
- Your customer account data
5 years from the end of the interaction with the Website. The period starts from either the last order, or the last connection to your customer account, or the last call to the customer service, or the sending of an email to the customer service, or a click on a hypertext link in an email sent by Poly Event, or the placing of products in the shopping cart without the purchase being completed.
At the end of these 5 years, an email will be sent asking if the customer wishes to continue receiving promotional material. In the event of no response or a negative reply, the customer's data will be permanently deleted or anonymised.
- Purchase data
Retention of billing data until the end of the relevant accounting period and the legal retention period (10 years).
- Payment data
Retention of your payment details until the payment has been certified and the relevant administrative and accounting formalities concerning your right of withdrawal and the conditions applied to contest the payment have been completed.
- Subscription to advertising communication
Retention of your data for this purpose until the end of the service or until you cancel your subscription to the service, which can be done at any time (by clicking on the ""unsubscribe"" link at the end of our newsletters).
6. What are your rights?
In accordance with the applicable regulations, you have the right to query, access, modify, limit, rectify, delete and oppose your personal data, as well as the right to define directives concerning the disposal of your data after your death. You may withdraw your consent to receive our commercial information at any time. You may request a copy of all personal information held by us. You may exercise the above rights by contacting us at Poly Event, 13 rue Condorcet, 94430 Chennevières sur Marne, France. In accordance with the regulations, you may submit any complaint with the competent supervisory authority in France: CNIL - 3 Place de Fontenoy, 75007 Paris.
7. How do we protect your data?
We ensure the security of your personal data by implementing enhanced protection through the use of specific technical and organisational security measures to stop your personal data from being used unlawfully or fraudulently.
We take particular care to ensure that your personal data is not disclosed, distorted, damaged/altered or accessed by unauthorised parties.
We train our employees and partners on the importance of privacy and data protection. We limit the number of employees who have access to your data to those who contribute directly to providing you with quality services.
8. Our cookie policy
We use various cookies on the Website to improve the interactivity of the Website and our services.
8.1 What is a ""COOKIE"" ?
A ""cookie"" is a file of limited size, usually consisting of letters and numbers, sent by the web server to the cookie file of the browser located on your computer's hard drive.
8.2 Which cookies do we use?
We use different types of cookies for the following purposes.
- Cookies that are strictly necessary for the operation of the Website
These are cookies that are essential for browsing our Website (such as session identifiers), and that enable you to use the main features of the Website and to secure your connection. For example, they allow you to access reserved and personal areas of our Website directly, thanks to identifiers or data that you may have previously provided to us. Without these cookies you will not be able to use the Website properly, we thus recommend that you do not delete them.
- Functionality cookies
These cookies are not essential to brows on our Website, but they allow us to optimise its operation and give you access to specific functions. They also allow you to adapt the appearance of our Website to your device's display preferences. These cookies thus enable you to have a smooth and customised browsing experience. Setting cookies on your device is the simplest and fastest way to personalise and improve your user experience.
- Analytical cookies
These cookies allow us to monitor the use and performance of our Website, to compile statistics, to measure the number of visitors and use of the various elements of our Website (content visited, path taken), so that we can improve the relevance and ergonomics of our services.
- Sharing cookies (social links)
Our Website contains sharing links to Facebook, Twitter, Instagram, and other similar social networks, which allow you to share content from our Website with others. When you use these sharing buttons, a third-party cookie is installed. If you are logged into a social network while browsing our Website, the sharing buttons allow you to link the content you view to your user account. We invite you to consult the privacy protection policies of these social networks in order to learn more about the purposes of use, particularly advertising, of the browsing information that they may collect through these application buttons.
- Advertising cookies
These are cookies used to deliver ads that are relevant to your interests, both on our Website and on others. In particular, they are used to limit the number of times you see an ad and to help measure the effectiveness of an advertising campaign. The relevance of the advertising content displayed on your device can also be achieved by associating your device's browsing information on our Website with the data you have provided to us. Refusing these advertising cookies has no impact on the use of our Website. However, refusing them will not stop advertising on our Website or on the Internet, it will only have the effect of displaying an advertisement which will not take into account your centres of interest or your preferences. These cookies are mainly third-party cookies and depend mainly on advertising agencies.